CUSTOMER CARE - SHIPPING

 

SHIPPING METHOD & FEES

* STANDARD GROUND (4 - 8 business days) - $10.00 - $20.00

* EXPRESS SHIPPING (2 - 4 business days) - $20.00 - $30.00

 

* Shipping rates for Standard Ground and Express Shipping are calculated based on the final weight of each order. 

Please allow 2 - 3 business days for processing before your order ships. Processing days do not include National and Federal Holidays. 

Orders placed after 2pm Monday - Thursday will ship the following day. Orders placed after 2pm Friday - Sunday will ship the following Monday.

 

**PLEASE NOTE** We cannot deliver to P.O. Boxes. PLEASE PROVIDE A PHYSICAL ADDRESS.

 

SHIPPING ADDRESSES

Orders placed online can only be shipped within the 48 contiguous states. UPS does not offer service to P.O. boxes, APO, FPO, or DPO addresses. For more shipping information, please contact customer service at 1-888-388-9978 between 9 a.m. to 4:30 p.m. PST, Monday through Friday or send an email to orders@chainson.com. Please provide order number when applicable.

  

SALES TAX

The state of New York calculates their sales tax to include a tax on all residential and commercial deliveries within New York.